These Terms & Conditions (the "Terms") set out the agreement between you, the user (the "Customer" or "User"), and Parimatch ("Parimatch", "we" or "the Operator"), operating under the identifier PMUNITED, regarding your use of the betting and casino services made available on our platform. By registering an account and/or using the platform, you agree to be bound by these Terms. Please read this page carefully before opening an account or placing a bet.
1. Scope and Formation of the Agreement
These Terms apply to all services offered through the Parimatch website and mobile applications, including sports betting, e-sports betting, live casino and slot games. The agreement between Parimatch and the User is formed once registration is completed and the account is confirmed. Access to the services is restricted to individuals who have reached the legal age of majority and have full legal capacity. Only one account per person is permitted; multiple accounts are prohibited and may result in suspension. The platform operates in line with the applicable legal requirements for gambling services in its target market; current licensing details are published separately in the site's legal notice and on the relevant landing page.
2. Account, Verification and User Obligations
Using the platform requires the creation of a personal account. The User undertakes to provide truthful and complete information at registration and to keep it up to date whenever it changes. For regulatory reasons, identity verification (KYC) is mandatory; supporting documents can be submitted through the account area. Login credentials must be kept confidential; the User is responsible for all activity carried out through their account, unless third-party misuse can be demonstrated. Parimatch reserves the right to suspend or close accounts in cases of suspected fraud, manipulation, multiple registrations, or breach of these Terms.
3. Bets, Withdrawals and Payment Methods
All bets take effect only once the corresponding amount has been credited to the player's account. Winnings are paid out in accordance with the applicable withdrawal conditions and after the account has been successfully verified. Parimatch reserves the right to review, delay or decline transactions where there is reasonable suspicion of money laundering, fraud, or a breach of these Terms. Details of supported payment methods and transaction history are available in the User's account area.
4. Responsible Gambling
Parimatch is committed to responsible gambling and provides Users with a range of control tools that allow them to independently manage and limit their own play.
- ✓Deposit limits
- ✓Loss limits
- ✓Bet limits
- ✓Time limits
5. Data Privacy and Cookies
Personal data is processed in accordance with applicable data protection laws. Information on the use of cookies and on Users' rights regarding their data is set out in the separate Cookie Policy. By using the platform, the User consents to the processing of their data as described there.
6. Liability and Warranties
Parimatch accepts no liability for technical faults, interruptions or errors that fall outside its own sphere of control, in particular failures of internet connections or third-party services. Liability for minor negligence is excluded to the extent permitted by law. This does not affect liability for intent, gross negligence, or for damages arising from injury to life, body or health.
7. Changes to These Terms
Parimatch reserves the right to amend these Terms with effect for the future where this is required for legal, regulatory or operational reasons. Users will be notified of material changes in an appropriate manner. Continued use of the platform after such changes take effect constitutes acceptance of the updated Terms.
8. Contact and Support
For any questions about these Terms or about using the platform, Parimatch's customer support team is available to help. Requests can be sent by email to [email protected]; alternatively, live chat is available through the Support section of the website. Support is available in multiple languages.